Contacts

Welcome to the Contacts page of weepingcamel.com, your guide to the top 20 betting sites in the UK with free offers. We are an independent review website, and we are always happy to hear from our readers. Below you will find everything you need to know about getting in touch with us.

How to Reach Us

The best way to contact our team is by email:

[email protected]

Please include a clear subject line and as much detail as possible in your message so we can help you quickly and accurately.

What You Can Write About

We welcome messages on a wide range of topics related to our website, including:

Questions about our content — for example, how we review and rank betting sites, or what criteria we use in our comparisons;
Corrections — if you have spotted outdated or inaccurate information in any of our reviews, please let us know so we can fix it promptly;
Feedback — your suggestions, ideas and general comments help us improve the site for all readers;
Partnership requests — if you represent a brand or media organisation and would like to discuss cooperation, feel free to reach out.

Response Time

We do our best to answer every message we receive. You can usually expect a reply within a few business days. During busy periods it may take a little longer, but rest assured that every email is read by a member of our team.

Questions About Your Casino Account

Please note that weepingcamel.com is not a gambling operator. We do not run any betting sites, hold player accounts or process payments of any kind. For that reason, we are unable to help with questions about:

Deposits and withdrawals;
Bonus activation, wagering requirements or missing promotions;
Account verification, login problems or account closure.

For any of these issues, please contact the customer support team of the casino or betting site in question directly. Most licensed UK operators offer live chat, email and telephone support, and you will usually find their contact details in the "Help" or "Support" section of their website.

Need Help With Gambling?

If gambling is causing you or someone you know problems, free and confidential support is available across Great Britain. We strongly encourage you to reach out to the National Gambling Support Network via GamCare:

GamCare — call the National Gambling Helpline free on 0808 8020 133, available 24 hours a day, 7 days a week, or use their live chat and online resources.

Remember: gambling should always be fun and safe. Only bet what you can afford to lose, and seek help early if it stops feeling that way.